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    Solution of IT Operation and Maintenance Management

    Based on international prevalent ITIL framework , specification standard and IT government notions, solution of IT Operation and Maintenance Management for United Electronics Co., Ltd. provides dynamic supervisory control and management for enterprises’ applying information system, middleware, database and hardware equipment like network and storage.

    Supply tools and means for supervisory control and management for technical management personnel with a view to quickly and correctly obtaining the running conditions of systemic software and hardware resources, analyzing the relativity of influence between systemic resources, predicting the future using conditions of systemic resources and improving the service level; adopt management control in terms of flow, performance and service audit of operation and maintenance for the outsourcing server provider of operation and maintenance; strengthen the validity and reliability of IT supporting capacity; prevent IT risks to guarantee the sustainable and stable operation of businesses.